HCP Customer Service:
Personalized Non-Personal Promotion Solutions for Marketers

virtual customer service

HCP CUSTOMER SERVICE, EVOENGAGE CAN ENGAGE AND EDUCATE CUSTOMERS FOR YOUR BRAND

Engaging HCPs with Brand information and resources is what we do! For over 20 years, biopharma, medical device, and digital therapy companies have trusted the evoEngage Team to provide Virtual Customer Service to their valued customers.

The evoEngage Team has the skill set to design and conduct any type of communication and engagement specific to your objectives. All campaigns are customized to meet the unique needs of each individual Brand. evoEngage campaigns are measured in real-time with a broad set of KPIs aligned to Brand objectives to ensure success at every step. Our proven approach will deliver results whether you require a focused turn-key solution or a broad customer campaign. We are agile and ready to help.

Looking for better brand education and engagement?

Learn about our HCP Customer Service Offerings

OUR HCP CUSTOMER SERVICE OFFERINGS INCLUDE THE FOLLOWING

Generate requests for samples and educational materials

Raise awareness of available patient compliance & adherence programs

Supplement field force event recruitment - Drive attendance to peer-to-peer programming

Engage HCPs including non-called-on and no-see clinicians

Market research and satisfaction surveys

Inbound and outbound services

Reasons why our Clients partner with evoEngage include

Bring new levels of effectiveness to marketing efforts

Dedicated HCP engagement center with experienced specialists solely focused on talking to HCPs and their practices

Cost-effective custom solutions

Our proprietary conversation-based approach bring new insights to work for your Brand

Proven multi-channel integrated approach

We deliver an exceptional customer experience driving results and positive ROI

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